PIXELVERY / CUSTOMER INFORMATION · Updated October 29, 2026
Check the complete setup before use: accessory, device, case and mounting surface.
Fit comes first
Compare published support limits with the phone and case you actually use. A similar-looking device does not establish compatibility. Ask about missing limits rather than forcing a device into a cradle or clamp.
Placement and adjustment
Place stands on stable, level surfaces away from edges and liquids. Attach clamps only to suitable surfaces within the stated mounting range. Adjust slowly while supporting the phone and test stability before letting go.
Cables and electrical equipment
Keep cables free from pinch points and excessive strain. A passive stand, grip or organizer is not a charger. Use electrical accessories in accordance with their own instructions and your device guidance.
Children, travel and vehicles
Small components can pose a hazard. Keep unsuitable parts away from children. Stow accessories securely for travel. Do not use a desktop holder as a vehicle mount unless its instructions expressly support that purpose, and never adjust a phone while driving.
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